Hassle-Free Returns for Your Convenience!

Eligibility for Returns

• Returns accepted within 15 days of delivery for damaged or defective items.
• The item must be unused and in its original packaging.

Non-Returnable Items

• Earrings and other hygiene-sensitive items cannot be returned.
• Custom-made jewellery is non-returnable.

Refund Process

• Refunds will be processed to the original payment method within 5–7 working days.
• For COD orders, refunds will be issued as store credit.

How to Initiate a Return

Contact us at support@jalaramartificial.com with your order details, and we’ll guide you through the process.